Testimonials

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WHAT OUR CLIENTS SAY

We realise that buying a car that you have not seen requires a lot of trust.  We hope that the following testimonials received from our recent clients will help put your mind at rest and assure you of our professionalism.  As a family company, in order to succeed, we depend on word of mouth and providing a level of service that exceeds expectations.  As added reassurance we are Registered Motor Vehicle Dealers and Autosure Approved Dealers.  Autosure have been the leading provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986.

Paul Jancys and his family have been importing through ECI since we started out and has now imported multiple vehicles through our import service.

John Burton just purchased a new Mercedes E350d All Terrain via our import service.  Here is what he has to say about the experience.

  • Another great experience in buying a vehicle via European Car Imports!  It’s definitely the way to buy new cars.  Really appreciate how you guys manage the process, it makes it painless and hassle free.

    Tony and Anna Eastland, Q Commercial Construction Limited. BMW X5 40d (2018).

  • Hi Guys. The car is great, you guys are fantastic thanks so much you make the whole process so easy. I will recommend you to everyone I know that wants to import a car. Hopefully I will do another car one day.Rick Haddrell, Hamilton. BMW M3 Limited Edition 500
  • The team at European Car Imports have been a joy to work with. They kept us informed every step of the way and went the extra mile to iron out any issues that cropped up.Louise Williams, Auckland. Nissan Leaf
  • We were given Lincoln and European Car Imports details from and extended family member who had imported a car. We had found the caravan that would suit our family, but wanted the support and guidance to get if from the UK to NZ. This whole process has turned out almost too good to be true. People ask me how was it? My only answer is EASY! The communication from Lincoln, Sally and Melissa is second to none. From making sure that we had piece of mind, through to contacts for currency exchange, tracking the ship as it carried our special cargo, to the compliance being done and delivered to our door. Thanks team for helping our family how our our Kiwi batch ready to take all over our beautiful country.Matt & Lee Simeon, Tauranga. Lunar Quasar 615 Caravan
  • “Professional attitude, seamless service and a ‘no surprises’ approach. Sally, Lincoln and Melissa went above and beyond to find the perfect vehicle for us and take all of the hassle out of the importation and certification process. Highly recommended.”Simon Copland, Wellington. Range Rover SDV8 Autobiography
  • This was our first venture into privately importing a motor vehicle from overseas. There was a degree of apprehension involved as you remit a significant amount of money off shore and hope everything will go smoothly. We are so pleased we chose European Car Imports to manage this process. They took care of everything from assisting in vehicle selection, overseas payment transfer, transport and landing formalities. Most importantly their small professional team kept us informed of every step of the process. The vehicle arrived as described and quoted, immaculately presented and represented exceptional value. We thoroughly recommend European Car Imports.Bob MacDonnell, Wellington. BMW 335d xDrive M Sport 2017
  • Based on the testimonials and client feedback via Facebook your reputation is impeccable and I would be happy to work with a company like yours, I could end up getting far greater value for my money as well.Todd Leslie, Auckland
  • Hello Sally and Lincoln, I was a Car Trader for most of my working life, having been an authorised Premium Franchised Dealer for 18 years, until retirement. During this period I was involved in the ordering and specification requirements of many individual European cars. Having been there, I have an inside knowledge and understanding of what is required to avoid any errors. I must say that you have been very committed and factual through this ordering process, delivering exactly what was needed, without hiccups. The other comment I make is related to trust, especially when dealing with third parties based offshore. At no time did I have any concerns as everything couldn’t have been smoother. I have no hesitation in recommending you to any future prospects you wish to refer to me. Congratulations and many thanks for a job well done.Anonymous, Mercedes S350 AMG Premium 2018
  • Sally was amazing during the process and kept me fully in the loop with great feedback through the process as to where things were at and also the cost savings i could make using their buy power. We will do business again and couldn’t speak more highly of the service given.Marty Richie. Audi Q7 & BMW X5
  • I was referred to Sally when looking for a really good late mode VW Touareg. They found me a vehicle close enough to my requirements, sent photos and videos and provided a seem-less service from purchase in the UK to delivery in Christchurch. All my questions were answered promptly. I can thoroughly recommend Sally and her European Car Imports team.Brian Palliser. Volkswagen Touareg R Line
  • A brief note to say thank you for the help you gave me buying a new Audi and importing it into the country. I couldn’t be happier with the service you gave me, right from the initial enquiry, through to handing over the keys and even now with your after sales service. As with most things, communication is the key, and you gave me that ‘in spades’ It was an involved process beginning with the car specification, manufacture, transport to the UK, and then the freight down to New Zealand, and at all times I was kept up to date with progress, so I felt totally comfortable with the process. You took care of all the registrations, mph to Kmh graphics in the car, which meant it was ready to go when you delivered it to me. Thank you, and all the best for the future for the team at European Car Imports LtdDon Craig, Auckland. Audi A6 Allroad
  • We got recommended to use your company to import a car by another friend that used your services and was very happy. Our experience has been the same. From the start to the finish you , Sally and Lincoln have been very professional and excellent communication though-out. We are very pleased with your services and very pleased with the car. We would highly recommend you to others wanting to import a car and we will definitely use you again in the near future.Stuart & Enrika Paton, Porsche Cayenne
  • We would highly recommend European Car Imports to anyone thinking of bringing a car into the country. We have done it ourselves in the past which did involve a lot of time and a few hassles (mostly regarding the paperwork/VAT) – so we completely appreciated the ease and professionalism with which Lincoln, Sally and the team did everything (and I mean everything!) for us this time when we decided to import a new SQ7 from the UK. It was completely hassle free and the whole process was a pleasure. Nothing was a problem. Would definitely do it again!Richard & Liz Mabin, Auckland. Audi SQ7
  • Very professional service, simple and hassle free. We were kept up to date throughout the whole process. Great communication, all questions were immediately answered. We are delighted with our car and would definitely recommend European Car Imports.Noel & Julie Gudsell, Auckland. Mercedes CLA 220 AMG
  • Sally, Lincoln and Melissa were great to deal with the whole way with importing my Jaguar F Pace R Sport. The process from start to finish was hassle free and they guided us through this flawlessly. I was most impressed when they and their agent mentioned there were too many stone and paint chips for a car that new and sent it back for these to be rectified, before it left the UK – great care and attention.  I also like the ability to track the car “on the sea” with the marine maps. The car when it was delivered was almost as I had imagined it – only better. I love the colour. Driving it is great fun. Thanks so much for your help. I would highly recommend the team at European Car Imports and will have no hesitation in using them again.

    Stephen Stafford-Bush, Jaguar F-Pace R Sport

  • In early 2017 I wanted to buy a 340i BMW Touring, a car that was not available in NZ at that time. Hence I looked to importing one directly and found European Car Imports via an online search. The end to end service offered is top notch and the process was clearly laid out as were the estimated total “in my garage” costs. They know their stuff and the entire process was worry free. The final cost was within a few hundred dollars of the total quote, so no surprises. Total savings on a very highly specified car was close to 35% had I sourced it locally. As a first timer I appreciated regular updates on how the car was coming along. Would I do it again? In a blink of an eye.Mike A, Auckland. BMW 340i M Sport
  • My experience with importing my near new vehicle via European Car Imports has been a very pleasing one.All through the process Sally and Lincoln have provided me with excellent service and I am delighted with the outcome. I cannot speak more highly of the manner in which they have conducted themselves and I have no hesitation in recommending them as the best means of importing a near new vehicle into New Zealand. I will certainly use their services for any further vehicles that I may importScott Jolly, BMW X3 xDrive 30d M Sport
  • European Car Imports have helped us with 2 cars now. Very happy with everything and wouldn’t hesitate to recommend them.Andrew Yeoman, Audi S5 Black Edition
  • I guess purchasing a car off-shore had always felt like a bit of a risk to me, however a couple of clients recommended Sally and Lincoln and the savings were simply too good to be ignored. The whole process ended up being so much easier than I could have imagined and my car really has exceeded all of my expectations. Sally was endlessly patient with all of my demands and after a lot of searching together we found the perfect one. Communication was great every step of the way and the attention to detail very much appreciated. I can wholeheartedly recommend European Car Imports and will use them again in the future.Nicola Darroch, Northshore. BMW 420i M Sport Coupe
  • The whole process was perfect. I’d do it through yourselves again in a flash, and will definitely recommend your service if anyone I know is considering a new vehicle. Value was excellent tooAlistair Rayne. Darfield
  • Fantastic service and super smooth for a first-time importer like me. Great communication every step of the way with my car being even better than expected from the photos.The small details like a full tank of fuel and a pre-delivery groom on top of an enjoyable process. Thank you Sally and Lincoln and I’m sure to use you again.Ben Dearlove, Auckland. Range Rover SDV8 Autobiography Dynamic
  • Lincoln, Sally, and Melissa made the whole process simple and hassle free from start to finish. The sourcing of the vehicle, shipping, insurance, compliance, and registration. I was kept up to date throughout and am delighted with the new car. European Car Imports lived up to their reputation and i’ll definitely be using their services again!Nigel Staples, Auckland. BMW 340i M Sport
  • Working with European Car Imports couldn’t have been easier. The service was friendly, informed, efficient and on time. The car ordered was exactly as specified. I have absolutely no hesitation in recommending them to friends, colleagues and family and in fact have already done so.Andrew M, Porsche Cayenne Turbo
  • Great car, great to deal with, will do it again when I’m ready, been a great experience…thanks both Sally/Lincoln.Julian Tordoff, Auckland. Bentley V8 GTC
  • Having found the car I want in the UK I was concerned over the process of getting it here.  I spoke with a couple of importers and felt European Car Imports would provide the service I wanted.  I’m reasonable risk averse and it was important to me that I could tap into someone with experience. ECI and Sally were brilliant.  Had all the answers and options.  Kept me informed and comfortable with what was happening; plus the unexpected delivery was a bonus. Would use ECI again and recommend them.Iain Mackenzie, Tauranga. Jaguar XJ V8 Supersport
  • Amazing fast communication and just very good service. Sally & Lincoln are very good people, thought I found the perfect car but you guys found one even better and less cost!!!! Was very amazed with European and we will use you guys again in the near future. Can’t wait for the BMW in the next 10 weeks! Thanks guys! Matthew Trewhella, Auckland. BMW 730LD
  • Excellent service and an absolute pleasure to deal with. They took all the hassle out of it, were easily contactable, always happy to answer any questions and went the extra mile to get the car here before Christmas and to organise other bits and pieces. If your thinking about importing a car I highly recommend European Car Imports. Thanks again guys 🙂Steven Bailey, Porirua. Land Rover Discovery
  • Thanks Lincoln and Sally for your excellent service. You were user-friendly, responsive, transparent on costs and managed to deliver my car on time and ahead of budget – a welcome change from my experience in dealing with the local market. I’d be happy to use you again, and to also recommend your serviceDean Alderton & Bell Gully, Auckland. Mercedes-Benz CLS Sportbrake
  • I just wanted to say thanks so much for the car import and the work you guys did to bring it in time and under budget. There were a few lucky things with forex timing no doubt but it all helps. Spotless with a full tank of fuel is all just icing on cake guys thanks.Sam Trustrum, Auckland. BMW M4 2015
  • I enquired about importing a vehicle from the UK and got a phone call from Lincoln to discuss the process further. It was refreshing to be able to bounce ideas around and get some very honest advice about models, costs etc. I had already sourced a couple of vehicles and run them by the team who gave their opinion on the best value vehicle. The team provided cost forecasts for the shortlist of vehicles with more detail given regarding shipping GST, compliance costs etc when I had come to a decision on which one to get.  When confirming the purchase, the process was really easy and they went that extra mile with their contacts in the UK to get the car to the port ASAP. Sally was great at keeping me informed about payments and updates as to where the vehicle was often out of normal office hours. The car arrived early and under the forecast budget. Lincoln dropped the car off to me at Auckland airport looking immaculate. I have already recommended the team to others who after seeing my car are thinking of doing something similar.Thomas Singleton, Palmerston North. Jaguar F Type.
  • I was very happy with the service that European Car Imports provided when I purchased my Tesla from the UK. They dealt seamlessly with the sourcing of the car the purchase, shipment, registration and finally delivery to my door. The vehicle arrived ahead of schedule and under forecast cost. Throughout the process they were happy to answer questions and to give useful advice. I would have no hesitation in recommending their services.Martin Evans, Auckland. Tesla Model S
  • My bucket list was to drive an Aston Martin around the UK. The bonus was by doing it thru Sally and Lincoln I got to bring it home as well. The whole process was simple and seamless and they kept me up to date all the way. I’m over the moon with my purchase and cant wait to do the next one.Bob Willis, Auckland. Aston Martin DB9.
  • I made the decision to entrust Lincoln and Sally Roberts of European Car Imports to source and import a Nissan Leaf Tekna EV from the UK.   I had read about them on the NZ EV Owners Facebook page, and then viewed the many testimonials on their website. I was a little hesitant at first as the car of my choice was in the lower price range from what they usually dealt with.  I need not have worried. I received a lovely welcoming and informative email from Sally within 1 hour of making my first email contact with them, and she gave details of what their fee was and an idea of shipping and import costs. I knew I had backed a winner from their very first communication! I was presented with a selection of possible cars and we found a suitable 2016 Nissan Leaf Tekna 30kW, VAT qualifying, and in my chosen colour which was a little harder.  With just 411 miles on the clock, they even managed to get something off the price.  They secured the car for me, I paid the UK vendors direct and from then on, I sat back while the shipping process was organised.  Very quickly the car was on its way, with a link given so I could track the progress of the container ship. Any questions I had were answered extremely promptly and with such professionalism that is hard to find these days.  They also provided quite a bit of very helpful advice in relation to an electric vehicle. It was great having the projected costs right from the outset and, as luck would have it, Brexit worked in my favour with the exchange rate, so the final delivered to my door cost ended up quite a bit less than projected. I splashed out on personalised plates – all organised by Sally and Lincoln.  So very easy. All my communications with them were by email (which I find the best) until the day of delivery of the car to my home, when I got to meet Sally and Lincoln in person and thank them for their exceptional service. I cannot recommend them highly enough, and would certainly have no hesitation in using their services again. A brilliant experience all round.Lorna Hogan, Pukekohe. 2016 Nissan Leaf Tekna 30kw battery.
  • I am happy to unreservedly recommend European Car Imports, as I have had excellent service from them importing an Audi S4 from the UK. I had no idea how to proceed, but they found the car I wanted, and organised the entire process, in a very friendly and efficient way! Now it has arrived exactly as they said it would be…In Pristine condition and prepared for NZ driving. Thanks Sally and Lincoln!!!!!Ross Cammell. Audi S4 Avant.
  • …Your service and help has been fantastic and can only endorse what others have said so another very happy customer…Malcolm Clark, Jaguar XE (2015).
  • Very impressed by your service and the fact that your cost estimates have been spot on.  Well done.Eric Barratt, Honorary Consul Iceland. 2014 BMW 730d.
  • Thank you Sally and Lincoln. You made the whole experience of buying my first Maserati a stress free, and enjoyable process. I think the hardest part was waiting 8 weeks for the ship to arrive! From finding the right car and making payments overseas through to registration and delivery, you made the process so easy and transparent. There was never any detail that was too small for you to explain to me and your aftercare service in helping me find some new alloys, fit our personalised number plates (even to my wife’s old Touareg which we hadn’t even purchased from you) and even helping me find the best place for a puncture repair was second to none. It won’t be long until we do it all again – next time it’ll be for my wife’s 640 convertible!Nick Jolly, Auckland. 2014 Maserati Quattroporte Diesel.
  • I started to talk to Lincoln and Sally long before I had firmed up what sort of car I was looking for – I could have just been a tyre kicker for all they knew. That didn’t matter to them even slightly. Incredibly customer focused, friendly, helpful, nothing was too much trouble. We found my dream car, at a fantastic price, and they handled everything. No fuss, no hassle, simple, transparent and brilliant value for money. I cannot recommend them both highly enough. A fantastic customer experience.Nigel Sanderson, 2014 Jaguar XF R Supercharged.
  • I can highly recommend European Car Imports as a trustworthy and professional company to import your car. Lincoln and Sally excelled in every aspect of the process from sourcing my car to final delivery in New Zealand. They bring an excellent knowledge of the overseas car market and the compliance requirements for importing a car into New Zealand. What impressed me most was Lincoln’s knowledge and passion for cars coupled with Sally’s total focus on customer service. Above all, Lincoln and Sally have adopted a transparent pricing model with ECI taking a fixed fee so you can ensure that you are getting the best deal.Jon Lorentz, Auckland. 2015 Audi SQ5.
  • Making the decision to import a quality vehicle is relatively simple. The advantages are obvious. What is not as clear is who should be entrusted to act as your agent to assist in completing the process. Fortunately I found Lincoln and Sally of European Car Imports. Any concerns I raised were clarified rapidly. Specific queries were answered promptly every step of the way. The vehicle arrived under projected landing cost and I can now enjoy driving it.Alan. Mercedes E350 AMG Coupe.
  • We came within an inch of importing a 2012 BMW 320D ex UK through Sally and Lincoln at Europeans Car Imports. We did not go through with the purchase due to a change of heart on my part but throughout the process Sally and Lincoln patiently answered questions and gave me the confidence our car would be a prime example and in good hands. I felt it would be in order to leave a recommendation. If you are looking for a team to look after your car needs, give Sally and Lincoln a call. Their service and professionalism is exemplary.Matthias Zeller, Wellington.
  • Great service by Lincoln and Sally, they found and delivered to my specific wishlist I’m very very satisfied customer! Their approach is simple and hassle-free with great communication to match. I would highly recommend anyone in the market for a car to contact them immediately.Jedda Jakicevich, 2008 BMW 335i Wagon.
  • I used the services of Sally and Lincoln for the first time recently, to bring in a new Audi A4 allroad from the UK. I didn’t know them and didn’t know anyone who had used them before, so was understandably apprehensive about handing over a lot of money to people I had no relationship with. My fears proved unfounded. Sally and Lincoln carefully explained the process to me and what my expectations should be around cost, timing and service. They were prompt, professional and communicated well with me at all times. Most importantly, they delivered on all their promises. Lincoln even flew to Christchurch (where the car was being delivered) so he could make sure the car was OK, deliver it personally to me, shake my hand and thank me for my business. I thought that was a comprehensive touch. Based on my experience, I am happy to recommend them.Adrian Januszkiewicz, Pernik Capital Limited, 2015 Audi A4 3.0 TDI All Road.
  • Very slick process end-to-end. We had the luxury of a little time and specified a few different vehicle options in an attempt to get the maximum saving compared to purchasing on the domestic market – we looked at Q7’s and X5’s but ultimately settled on a 7 seat E-class wagon. I have not seen the car in the flesh yet but my wife is very happy (which clearly is the main thing). I particularly like the transparency of the pricing model and working with Sally and Lincoln was a pleasure from start to finish. I can see that we’ll be looking to them again when our current cars are due for an upgrade. Don’t hesitate to give them a call – you will not regret it.Levi Willis (Rio Tinto). 2014 Mercedes-Benz E250 CDI AMG sport wagon.
  • It has been so easy working with Sally and Lincoln to get my VW Turbo GTI. They sourced a car that was in great condition, about $5k cheaper than anything I had seen in the Auckland market, and a newer model. They kept me informed of progress throughout and delivered my car polished and looking great. Definitely recommend this company.2005 Golf GTi from Japan. Angela Hunter, Groupon Aus/NZ.
  • I am so happy to have found to have found Lincoln and Sally, owners of European Car Imports!! They are knowledgable and 100% professional — I loved the transparency of entire deal. I did a lot of comparisons with other importers , who quoted much higher figures for the same vehicles….I know I got the best car for me at a really good price!! I was kept in the loop thru the entire process and felt very confident that all would be well. Please contact me if you would like any details. I have no hesitation in recommending European Car Imports and hope you enjoy your new car as much as I do.Gabrielle Colley. 2014 Porsche Boxster.
  • Lincoln & Sally are a very professional Team. From my first contact with them right to the time they delivered my car directly to my front door every step in the process been an absolute pleasure. While European Car Imports can both sources and import the car you are looking for, in my case I had already purchased a vehicle and looked to them to ship my car from the UK to NZ. The experience that Lincoln and Sally have in managing the logistics put me at ease right from the start. They have excellent connections/ support staff on the ground in the UK. Shipping was arranged for my precious cargo and I could follow the entire sea voyage via the Internet thanks to tracking information they provided. Communication throughout the entire process was brilliant and Lincoln & Sally were always available to answer any questions I had. Pricing was very reasonable and I would have to say great value for money. Nothing was left to chance and entire process was very well organised. Both Lincoln & Sally went above and beyond the call of duty, they are honest and trustworthy – a rare find in the automotive industry! I have no hesitation in recommending European Car Imports to anyone looking to import a vehicle. Thanks Lincoln & Sally.Mike DM, Mercedes C63 Black Series (2012).
  • I was looking for a trust worthy company and people to provide me with a great European car, and I definitely found it with Lincoln and Sally at European Car imports. They were professional, caring and informative through the whole process. They went to great lengths to ensure that I was satisfied and the car was delivered as specified. We are thrilled with our new car, the superb service, including Lincoln going the extra mile to make sure we were happy. We will be recommending European car imports to our friends and colleagues.James Beech, Audi A6 Avant (2012).
  • Sally and Lincoln at European Car Imports, gave me an absolutely incredible level of service. I felt like I was in expert hands through the whole experience, and I knew their whole focus was on getting me the best outcome possible. I’ll be using them again in the future, and I’ll be encouraging my friends and family to do the same.Paul Cowan, Smart Roadster purchased in NZ.
  • Guys, Extremely happy with the new car. Beautiful all round!!! Just wanna say a big huge thanks for making it happen and having it in my hands in record time!! I don’t use Facebook or any social media (old school) so I can’t leave a testimonial anywhere. Perhaps you can copy this and put it on your website. It has been a very pleasant experience, although a faster boat would be nice…that’s probably out of your control!!! Now to await the Jag!! Wish you an awesome Easter. Take care… Rgds… with a grin on the face!!Mayur Topiwala, Auckland. Audi S4 (2014) and Jaguar XF Diesel S Portfolio 3.0 (2014) for his Father.
  • (This car is)…the 2nd I have brought through Lincoln. Once we had found the car that matched my spec and budget….Lincoln arranged a 230 point check on the vehicle by someone who literally wrote a book on 997s. We subsequently arranged the purchase (Lincoln haggled down the seller 1000quid and got the minor items picked up in the inspection sorted as well). The car was shipped and arrived in time for Xmas along with flowers for my wife. I can thoroughly recommend European Car Imports. Great service, everything explained to you upfront, nothing hidden and whats more Lincoln loves cars so shared my enthusiasm the whole way. I can’t say exactly what I saved because very few equivalent vehicles in NZ have come up although from my research it looks to be around $10-15k against a 2008/09 (NZ New) and the vehicle is a 2011. If you’re after a nice car def give Lincoln a call and compare.Paul Jancys, Financial Controller, Jaychem Industries, Auckland. Porsche 997.
  • We imported a (virtually) new vehicle through European Car imports. It was verystraight forward and stress free. Lincoln was a pleasure to deal with and we made a really significant saving on buying in NZ”PJ, Auckland.
  • This is one of the best experiences we’ve had in terms of purchasing a new car. Lincoln is a professional and honest car dealer though he doesn’t look like a sales person at all. We’ve got a fantastic car at superb price! Well worth the trip down from Whangarei. We are so impressed with his customer service and expert knowledge. We would recommend him to anyone that needs a new car!Bryce & Yuan, Whangarei. BMW X6.
  • Dear Lincoln, We wish to thank you making the purchase and importation of our brand new vehicle so stress free . Not only did we make a significant saving on the purchase price but your service and communication throughout the process gave us peace of mind, so much so that we are already making plans to purchase another vehicle through you. We would thoroughly recommend your services to anyone looking to purchase a vehicle from overseas.Eduard Jancys, Director, Jaychem Industries, Auckland, Audi SQ5 (2014).
  • I contacted Lincoln Roberts recently to help me with the purchase of a luxury wagon for my family. European Car Imports went above and beyond to rifle through a quality selection of UK imports that were far better value than anything I could find locally at the time. Importantly Lincoln gave peace of mind with thorough background checks using a trusted network of overseas technicians to give a rich history of each vehicle before proceeding with any commitment. I had a transparent picture of the entire price, an assurance of the quality of the vehicles presented and a clear understanding of the process involved to get any fully compliant vehicle to my front door. Lincoln also took the time to point out features and benefits of different optioned models that would ensure a better resell down the track. I continue to recommend Lincoln and the European Car Imports brand to my wider family, friends and colleagues.Brent Spillane, Auckland.
  • I am delighted to write a note of appreciation to European Car Imports. I have found your service excellent. Perhaps what impressed me most was the speed with which you responded to my questions even when they were mundane. You did what you said you would and I always felt I could rely on your promises. I am greatly enjoying my electric car which you imported for me. Thank you so much.John Hayman, Christchurch. Nissan Leaf N-Connecta
  • I had a great experience dealing with Lincoln, Sally and Melissa in getting the 2018 Porsche Cayenne.
    I have been enjoying the Porsche and will be recommending you guys to anyone looking for importing European cars.
    Lovely and honest people to deal with and always kept me informed during the whole process. Well done guys and talk soon for the next one.

    Gaurav Sharma, Auckland. Porsche Cayenne S

  • European Car Imports was recommended to me by my friend who’s also a car dealer, my whole experience was fantastic! Sally, Lincoln and their team assisted me throughout the entire process from selecting the right vehicle, to inspection and purchase, even helped me save money on currency exchange. Transaction was done promptly and smoothly, they even swapped the brand new alloys to my preference, their service is second to none, couldn’t be happier!Tim Cai, Auckland. Mercedes S350 L AMG
  • Thanks for your help in sorting out my car. Your service was efficient and always very well communicated. I knew where things were at the whole way through the process. And, I saved heaps. Well worth your commission.Alastair Stewart, Auckland. BMW 530d xDrive M Sport
  • I’ve always wanted a BMW and after 30 yrs I am finally driving one .. and only 57 miles on the clock.. a beautiful car. Special thanks to European Car imports. Excellent communication, honest estimate of cost and delivery and attention to client needs. They made it so easy.Robert Wall, Invercargill. BMW 435d M Sport
  • End to end process was seamless, great support in selecting the car and then the rest worked like clockwork and I received my car last week. I throughly recommend European car importers.

    Michael Ahearne, Auckland. BMW 530d M Sport

  • European Car Imports was highly recommended to me by a friend so I though I’d give them a crack. In a nutshell, I couldn’t be happier. The hardest part is waiting for transport. Saving 50% on the car made this a lot easier 😉 From the onset I felt very comfortable talking options with the team, was grateful for the practical advice on VAT, and comfortable knowing they have people on the ground able to sight the car before paying. Top marks!Tim Nelson, Nelson. BMW 340i M Sport
  • I have been involved in the Motor Trade for some 30 years, and in a former life I exported 180 cars from the USA while living there in the nineties, so I clearly understand the issues involved. I have now imported three cars and a Benimar Motorhome through European Car Imports, and I would have to say that the experience dealing with Melissa, Sally and Lincoln has been a delight. Their communication is prompt, honest and clear, and they have performed exactly as expected. I would not hesitate to recommend their service to anyone contemplating using their service, and given the low value of the GBP right now, there are significant cost savings to be had, not to mention the variety of choice and specification.Grant Aitken Motorsport, Queenstown. Benimar Camper, Porsche Cayman GT4 x2 & Porsche Macan
  • Good importer, Sally directly told me that how much they earn from me, not like other importers which told me “we just earn you $500!”, then the final price is higher than Sally’s.  I’m going to find Sally to import me another car in the future. Highly recommend!!!!Zheming Zhong, Christchurch. Audi Q7
  • Hi Sally. I thought i would just drop you a line and let you know the Morgan has arrived safely and we are enjoying driving it around Arrowtown and the Gibston valley. Thanks for all your help. You have been great to deal with and when i’m ready to import my next car to New Zealand i will be coming straight to you. Cheers Peter Brunton, Queenstown. Morgan 3
  • I really want to thank you for all your help in getting my new car shipped from the UK to New Zealand. Thanks to your efficiency, everything ran smoothly from the time we dropped the car off in Dartford to the wonderful day when you handed over the keys at Auckland airport – hard to believe that having just completed a six month tour of Europe and the UK, the car had found its way to the other end of the world and there it was, a few weeks later, and looking as good as new! I have had several enquiries already about how I came to ship the car to New Zealand, and I have had absolutely no hesitation in recommending your company,and in carrying you logo on my plates. Good communication is the key to success, and this is something in which you excel.Tim Herbert, Akaroa. Porsche 718 Boxster S
  • Your service has been great and is exactly what I was after, a seamless import process so I can focus on other things.Shanon Denize, Wellington. Mercedes S63 L
  • I was very impressed with the service and what European car imports did for me. Always a worry when you hand over such a large deposit, but having dealt with them once, I would do so again in a heartbeat. I have already put a couple of my friends in touch with Sally.James Annabell, New Plymouth. Jaguar F-Type
  • The team at European Car Imports were very helpful, and effortlessly tackled any unforeseen setbacks – which do happen, and are often out of our control. What matters is how these are handled along with strong communication, both of which Sally and Lincoln excelled at. I plan to use them for my next car, and have already recommended them to about 6 other people.Duncan Erasmus, Northshore. Porsche Cayman S
  • Sally, Lincoln and Melissa, worked hard to keep my informed throughout the process. Anytime I had a question on something I was not clear about, Sally, Lincoln, or Melissa would make the effort to provide a response and they did it promptly. I was spending a lot of money on a special car, and thanks to Sally, Lincoln and Melissa, it was a fun and painless experience. I recommend European Car Imports to anyone considering importing a vehicle.Greg Randall, Auckland. Porsche 911 Carrera 4 GTS
  • Sally, Lincoln & Melissa are a fantastic team to deal with and we wouldn’t hesitate to recommend ECI or use them again ourselves. The whole process was super easy and stress free from finding the right vehicle through to delivery. We were kept in the loop throughout the entire process and couldn’t be happier with the result.

    Thanks team!Matt & Maria Thomson, Queenstown. Volkswagen Touareg V6 R-Line

  • The importing of my jaguar XE was an exciting exercise. Before the purchase of the car in the UK Sally had to endure dozens of emails from me, she answered them swift and assuring. My main concern was sending a vast amount of money to an unknown overseas account. I should not have worried as all was in very capable hands, I was kept informed well during the whole process with pictures and email updates. All payments were as previously discussed with no hidden costs. It was also a great service for me to fly into Auckland and collect the car direct from the domestic airport. Thanks again team and I am already looking at a car for my wife. 😉  Floris Heijdenrijk, Taupo. Jaguar XE R-Sport
  • We recently used the services of European Car Imports to import a vehicle that we had found and fell in love with in the U.K. Not only were Lincoln & Sally relaxed about importing a vehicle that we had found they were more than accomodating with providing solutions including inspections, transport and quality feedback though the whole process. The vehicle landed while we were overseas and again no issue for the European Car Imports team as the day after we arrived back in NZ our new ride was delivered ready to roll. We have purchased vehicles from aboard in the past and have no hesitation on recommending and endorsing the services provided from European Car Imports. We will be a repeat customer! Thanks again guysDean Agnew & Sarah Ballantyne, Auckland. Land Rover Range Rover Sport Kahn Autobiography V8
  • I’m sure there are many traps in purchasing a car from the UK. Fortunately I have no idea what they are because Lincoln, Sally and Melissa of European Car Imports, negotiated and managed the whole deal without a single problem. My car arrived as listed, as specified and on time. I highly recommend the European Car Imports Team.Peter Devine, Queenstown. BMW Z4 Roadster
  • I was very happy with the service provided by European Car Imports. Understandably, I was nervous about purchasing via this method as any local NZ dealer will try and talk you out of it. However, after doing my own due diligence and reference checks, I was comfortable I could trust Lincoln and Sally.  I was able to purchase a car (not readily available in NZ) for a large discount to a similar NZ model, with all the options I wanted. They communicated all the way through the process and kept me in the loop at every stage – this part especially was very helpful. I would definitely use this European Car Imports again.Mike T, Hastings. BMW M4 Competition Pack.
  • The team at European Import are professional, reliable and friendly! The service was extremely easy and painless! Will be buying my next car from them for sure!James Or, Auckland. Mercedes C63 AMG
  • Thanks Linc & Sally for an amazing service. You made the process super easy and helped navigate the overwhelming number of options out there. Once the BMW X5 was locked in the hardest part was sitting on my hands trying to be patient for its arrival. Ended up being a lot quicker than I’d ever expected, and substantially cheaper than sourcing its equivalent NZ new. Wouldn’t hesitate to use your awesome service again, and have recommended European Car Imports to a number of friends. Thanks guys.Brendan Gray, Auckland. BMW X5 30d M Sport
  • It was an absolute pleasure purchasing a vehicle through Sally and her team at European Car Imports. We were always kept informed on how things were progressing, and from our end it was a very easy and smooth process. We couldn’t be happier with their service and highly recommend purchasing through them. Thanks again guys xJane & Robert Grice, Ashburton. Land Rover Range Rover SDV6 Autobigraphy
  • Sally and Lincoln imported a BMW wagon for me. They made what could be an anxious process feel low risk. The had great communication – always quick to respond and proactive in providing updates. I wouldn’t hesitate to recommend them.Ollie Cox, Auckland. BMW 335d M Sport
  • I contacted Sally about importing a e-NV200 (electric van). She got back to me within the hour with one with super low K’s at a great price. Blown away with how easy the whole process was.Decided I wanted to get some mats for the van as they are not available here. Again it was as simple as asking. Couldn’t be happier.Julian Dunster, Wellington. Nissan E-NV200
  • European car imports made importing my choice of car from the UK, very easy. They took care of all the details for a pre-agreed fee and the other costs came in on budget. They also negotiated a discount from the seller, as well as arranging shipping, insurance, compliance and delivery with a full tank of fuel. The process went very smoothly and I would use them again as I was pleased with the car and their professional service.Nigel, Auckland. BMW 430d XDrive Luxe Gran Coupe
  • This is the second car that i have bought through European Car Imports, the first was for me now this is for my wife It couldn’t have been easier i found the car i wanted, sent the link and that was it inspections, negotiations, shipment, compliance and delivery all carried out easily with minimum fuss It really is that simple I can’t recommend Lincoln and the team highly enough.Frances & Neil Stafford, Auckland. Mini Cooper Roadster
  • When I was looking to purchase my first EV, Sally was recommended to me by a friend. I was after a recent model higher spec. than offered by a Jap Import (And wanted to save at least 10% on the price). Being post Brexit, the exchange rate is really good. Paying a fixed import price with them to find the car and do all of the work from door to door was great. I paid the supplier direct via my bank here, so everything was completely transparent. My tip, European Car Imports will find pretty much the exact car you desire, but don’t dally. Use the NZ / UK time difference to your advantage and get in before another UK buyer finds your car too. 12 Hours indecision on my part delayed my purchase a few weeks ’till we could find another car, although one just as good if not better came along. Lincoln is on to communication really fast, and European looked after everything, right up to certification, registration and delivery. Highly recommended. Also likely to purchase another ex UK PHEV in the next 12-24 months and would definitely involve Sally and Lincoln and the team again.James Kelso, Auckland. Nissan Leaf Tekna
  • I was looking everywhere for a car but it was just a hassle going to every dealer and trying to negotiate a deal and then i came across European car imports! From there on it was so easy i pretty much told them what i was looking for exactly and what sort of budget i had in mind, and a week later i had ordered my car which arrived exactly as the pictures and specs depicted( under budget ) in mint condition. The best bit was i did not have to even raise my hand to do anything and right down to compliance, shipments inspections and delivery to my door was immaculately done and throughly professional thank you so much and i shall definitely be going down the same track next time i need a car.Gurpreet Sandhu, Auckland. Mercedes Benz E350
  • I am emailing to let you know how thrilled I am with the new car. This is the first time my husband and I have imported a car and we were a little nervous as to how it would turn out. What an absolute pleasure it was to deal with European Car Importers. From our first contact and choosing the car to its delivery last week, the whole process it was easy. I really appreciated the communication throughout the process and felt extremely confident that we were constantly kept up to date with the vehicles progress. Payments and forms were explained and streamlined and as easy as I could possibly hope for. The car was delivered to our door by a very friendly Lincoln who spent a little time to acquaint me with some of the basics of the new vehicle. I will certainly be recommending your company to friends and family. Thank you for a wonderful experience.Julia and Craig Ashwin, Auckland. Porsche Boxter Convertible 2016
  • I recently bought a car through European Car Imports and have no hesitation in recommending them. Sally and Lincoln kept me informed throughout the process and the whole thing proved most satisfactory.Richard Cathie, Wellington. BMW X3 2016
  • Having decided to buy a new BMW X5, it was suggested by our son that we ask Lincoln and Sally to find us a car in the UK. Within 2 days Lincoln sent us photos of exactly the car we were looking for 2016 BMW X5 4.0 diesel and the dollar saving was amazing.Never having bought a vehicle overseas before we put our total trust in Lincoln and Sally.Once we said “yes” they took care of everything, including arranging for a factory electric tow bar to be fitted before the car was shipped.Our car arrived on due date, with no fuss nor bother, everything taken care of like clock work.Lincoln and Sally met all our expectations, and more! A personal but very professional service… The car was perfect in every way, and personally delivered by Lincoln…What more could we ask for!!!!!! Excellence in every way. THANKYOU so much Lincoln and Sally.Tom & Karen Taylor, Auckland. BMW X5
  • We are both really thrilled with our new car, a 2016 Nissan Leaf Tekna 30kWh. We had been looking for a long time in NZ to find the right car but the model or the colour was never right.So, aided by Brexit, we decided to try European Car Imports. It only took Sally a couple of days to locate the ideal car. The whole process was very easy and we now have a better model than we’d hoped for. We were informed every step of the way what was happening with the car until it was delivered to the door. We paid the car dealer and the shipping agent directly so there’s no extra handling fees.Dave & Kathy Burkitt, Christchurch. Nissan Leaf Tekna
  • It was surprisingly easy to get the car we wanted and at a really great price with the Help of European Car Imports. Lincoln and Sally were great to deal with and were very prompt with answering any questions we had. This is the first time we have imported a car and we couldn’t recommend European Car Imports more highly. We will be a repeat customer!Andrew Yeoman. Audi Q5.
  • We helped Samuel purchase and import his dream Lotus Ellise 11R Sport Racer (2006): “I approached European Car Imports for assistance with landing my dream car from the UK. Their contacts in the UK were invaluable for allowing me to make an informed purchase, confident that I wasn’t buying a lemon. I loved the transparency and simplicity of the financial side of things. It made the whole process easy to understand and my expenses easy to keep track of. The service Lincoln and Sally provided to me was exceptional, and I will recommend European Car Imports to anyone with total confidence, which is probably the highest compliment I can pay.”Samuel Downey. Lotus Elise (2006).
  • Your service throughout the whole process of importing the car has been outstanding. Your extra effort to help us when our plans were changed has been very much appreciated. I would have no problem whatsoever in recommending your service to others. I would certainly call on you should we need car importing services again in the future.Bob Bell, Auckland. 2015 Mercedes-Benz CLS 63 S.
  • They Laughed When I Said My Car Dealer ‘European Car Imports’ Wasn’t A Shark – But When They Provided Transparent Pricing, Outstanding Service At A Honest Price…

    It was time for me to purchase a 100% electric vehicle…. and the options in 2016 are severely limited – especially if one wants a SUV/large boot. My choice became only one – a Nissan e-NV200. Not represented in NZ by Nissan NZ and only sold in the UK and Japan…

    Unfortunately with nearly every car dealer I have dealt with (over the 30+ years of buying and selling cars), they all put themselves first rather than me – the customer… and outright liars… hence the shark jokes that abound!

    Then I was recommended Sally & Lincoln from ‘European Car Imports’ and the differences were apparent from the start! They take the time to understand their customers’ wish list and then tap into their extensive overseas network of contacts. Experts at sourcing any vehicle from anywhere in Europe from near-new to 2nd hand. 100% transparent with pricing. Copies of all correspondence, pricing, tax, duty etc all provided. Knowledgeable in the entire importation process. Top communicators throughout the entire process. The attention to details was awesome. I highly recommend European Car Imports to any person who is looking for that next ‘special’ car – exotic, or not – at an excellent price”. Yours sincerely Simon W. Cope – Renewable Energy Consultant & electric car owner! www.SolarEnergyHouse.co.nzSimon Cope. 2014 Nissan E-NV200 *100% electric*

  • Can’t believe we have purchased our second vehicle with you & Sally Roberts in less than 12 months……..oh actually yes I can because you guys are amazing and professional and totally trustworthy.Marty Ritchie, Harcourts. 2014 Q7 4.2 TDI.
  • European Car Imports’ service was amazing from beginning to end. Lincoln and Sally were friendly, responsive and professional. They were upfront on costs, provided timely and useful advice, and followed through on what they promised. The car arrived on time, and in amazing condition. I can recommend them and would not hesitate to use them again.Nathanael Starrenburg, Harmos Horton Lusk, Auckland. BMW M3 Limited Edition 500 (2013).
  • In September this year we purchased a BMW through European Car Imports. We are happy to say the car arrived on time and in immaculate condition. Lincoln and Sally were very easy to deal with and kept us up to date over the 10 weeks waiting for our new purchase to get here. Have to say we were nervous at the beginning as it is the first time we have imported but Lincoln and Sally were so helpful and reassuring that the whole experience went very well and we would not hesitate in using them again in the future. We are very happy with our car and the deal we received. Thank you Lincoln & Sally.Louise & Andrew Scott, Fielding. 2015 BMW 330d xdrive M Sport.
  • Hi Lincoln, We’re having a great time in UK and Europe. Peter was excellent to deal with and met us as arranged with the Audi. It is meeting all expectations and proving a great Euro tourer. So far it’s seen us to Coventry, Southport (north of Liverpool), up to Oban, Scotland, back to London, across to Paris and currently in Cognac, France. Loving driving the car I want rather than then a rental not to mention looking forward to getting it back home! Another 4-5 weeks to go before we’re home so will get a few more photos as we go however here are a few in the meantime. Two shots on the ferry from Portsmouth, one from up by Oban and the last from Inveraray Castle, Scotland. Best regards.Rod Francis. 2013 Audi A6 Avant Black Edition being used for a European Road Trip.
  • Sally, Thanks a lot for your wonderful service and joyful kindness! Is a pleasure to deal with you! Simple and transparent , very professional service, the fast and responsive approach of Sally at European Car Imports makes buying a car from Europe as easy as buying it from a local dealer! Recommended!Jose G Cano, Nelson. Nissan e-NV200 *fully electric* combi van.
  • Recently my son and I have dealt with European Cars Imports. I have been dreaming of a jaguar car as my retirement and 65 year gift to myself. I only wanted a new or near new car, I looked at the local dealer, but with a price tag of $135k, it made me rethink my dream. I then looked of a local European car dealer in North Shore they had reasonably priced imports with low mileage and generally low specification. In the meantime my son had been looking for an Audi S4 and having done his homework on locally available stock, got in touch with Lincoln and Sally of European Car Imports. He had found a car to his liking with very low mileage and cheaper the local second hands. In seeing this process work seamlessly, I then approached European Car Imports who found me my dream car from a dealer in UK. It was only 6 months old!!! With only 7,000km. It cost me just over $82k. Both of us saved huge on our almost new cars. In our dealing with European Car Imports we were very impressed with their friendly and very professional service. Right from the time we ordered our car to the time they were personally delivered to our home we had absolutely no hassle. We are both very happy, – a funny situation where both Father and Son have a grin on their faces every time they step into the garage!! We highly recommend, everyone in search of a European car, to see Lincoln and Sally first!!Shanti Lal. 2014 Jaguar XF Portfolio S.
  • Dear Sally & Lincoln, I just wanted to say thank you for delivering my new Audi S4 Avant “Black Edition” Trust is very important and when it comes to importing a vehicle from the other side of the world Trust is paramount. I felt at every step of the process Lincoln and Sally were very honest and trustworthy in their dealings with me. Every time I rung Lincoln (and it was numerous times) he always made time for me and nothing was ever too much trouble. Both of them are very accommodating and will go the extra mile for you. I highly recommend European Car Imports.Damian Alexander. 2013 Audi S4 Avant Black Edition. New Zealand Financial Brokers Ltd www.nzfb.co.nz.
  • Thanks to Lincoln & Sally, I’m now in my dream car. All their previous reviews are right on the mark, so I won’t repeat them here. What I will say though is that I’m typically quite cynical. Hence purchasing a car and sending a lot of money overseas is a big step for me. However, meeting Lincoln gave me assurance that he is trustworthy and that he will get it done right. So if you are thinking about getting a quality car without the local (inflated) price tag, with great service to boot, give European Car Imports a call. Tip: don’t delay as it does take time for a car to be moved half way across the world!David Lau, BMW M4 (2015).
  • I found European Car Imports on line when researching other ways to get a replacement Mercedes without paying the inflated prices charged by NZ franchises which have still not given New Zealander’s the benefit of the strong NZ$. I was very impressed with the quick and proactive response from Sally and how she was able to answer all of my queries promptly. A face to face meeting with Lincoln and Sally gave me the confidence to proceed with my order and thereafter they kept me well informed of progress, with all dates and promised costings being met or bettered. My car has now arrived and I am thrilled with the car…at about 20% less cost than the best price offered to me by local dealers. Give Sally and Lincoln a try, they can be trusted to deliver and are great to deal with to boot.Nigel Edmiston, Chief Risk Officer, Vero Insurance. Mercedes E350.
  • Lincoln and Sally of European Car Imports gave me outstanding service in a recent purchase and import of a second hand Ferrrari from the UK. Lincoln did all the negotiations with the British vendors, including dealing with some tricky issues around pre-purchase maintenance undertaken in London. At every stage in the purchase and delivery they kept me fully informed on what was happening, including tracking the car on the boat from the UK to NZ. Customs, MAF, compliance was all done quickly and efficiently, and extras I requested including a km-speedo and anti-stone-chip paint film was handled efficiently.  They were helpful, friendly and professional. Highly recommended.Malcolm Cunningham. Ferrari F430 F1 (2006).
  • Hi Sally & Lincoln. Please accept our apologies for the delay in sending you this note. We have been too busy enjoying our new acquisition! Thank you for your excellent efforts in making the search and purchase of our new Jaguar XF Sportwagon such a hassle-free exercise. Your attention to detail and very regular communication relating to the progress of the sale – even down to providing a website where we could track the container ship bringing the car to NZ, was really appreciated. We were also grateful for your going far beyond your normal obligations in delivering the car to our home in Hawkes Bay.  What I had expected to be a somewhat stressful process turned out to be a very enjoyable experience.  We took the car on it’s first significant trip to Tauranga last week and were amazed to achieve 5.8L/100km from a 3 litre twin turbocharged vehicle that is quicker from 0 – 120km/h than our 4L XK sports car!  Thanks again for your assistance on our behalf.Christine and Darryl Hook, Lomani Wai Homestay, Napier. Jaguar XF 3.0 Sportbrake.
  • I would like to thank European Car Imports, especially Lincoln Roberts, for his help sourcing and importing my new BMW X5. Dealing with European Car Imports was a pleasure. Lincoln was professional, informative and straight up and ensured I was kept fully informed at all stages of the process. When I received the vehicle it was in pristine condition and was just as described. Lincoln has since arranged to get a tow bar fitted for me at a competitive price doing all the legwork and even arranging for it to be fitted at my workplace. He also arranged for mechanical repairs to be done to my old car preparing it for sale and then selling it on my behalf. European Car Imports went above and beyond in terms of their service – time is precious to me, they ensured the whole process was pleasurable, delivered a car above expectations and for exceptional value for money. Without hesitation I will continue to recommend European Car Imports to any of my friends and network of contacts who are looking to buy a European car.Tony Stevenson, Auckland. BMW X5 30d M Sport.
  • We would like to thank Lincoln for helping us make the purchase of our BMW. The process was so easy and pleasant; we really appreciate his service and professional knowledge. If anyone is wishing to buy a car, European Car Imports is the First Choice!Daniel and Lily, Auckland. BMW 530d GT.
  • We are really happy with the options, process, on time updates, and well scheduled arrangement. Thanks for the great car and our family is really enjoying it.  If anyone is looking for a competitively priced quality car, I highly recommend you Lincoln.Mario Lee, CFO, Kiwi Steel NZ Ltd, Auckland. BMW 320i Touring xDrive M Sport.
  • Thanks Lincoln, I can categorically state that you easily impressed me the most (of the 4 companies I approached) and I would definitely have a preference to work with you if I did go down the import path. The quality of your information and explanations was top shelf. I will definitely spread the word.Richard Weaver, Christchurch.
  • I purchased an Audi through European Car Imports and I have to say Lincoln and the team were a real pleasure to deal with. Their knowledge, professionalism and attention to detail made importing a vehicle from overseas effortless, better still the cost was well under what we would have paid here in New Zealand. I wouldn’t hesitate to use their services again, thanks so much!!!Craig, Cruise New Zealand. Audi A3 from Japan.

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